Privacy Policy

7i7 Privacy Policy — Our Commitment to Protecting Your Information

Your personal information matters to us. This page explains in full how the 7i7 platform collects, stores, and protects your data.

Last Updated: January 2026

01Introduction

7i7 (referred to herein as "we," "us," or "the platform") is a responsible online gaming platform serving users in Bangladesh. We believe that every user's personal privacy is a fundamental right.

This Privacy Policy explains what information 7i7 collects about you, why we collect it, how we use it, and how we keep it secure. By creating an account or using the platform, you consent to this Privacy Policy.

This Privacy Policy is aligned with international data protection law (GDPR) and applicable local regulations.

If you have any questions about our Privacy Policy, reach out to our support team — we are always ready to help.

02What Information We Collect

7i7 only collects the information needed to serve you properly and maintain platform security. We do not collect any unnecessary or irrelevant data.

Information You Provide Directly

  • Full name & date of birth (for age verification)
  • Email Address & Mobile Number
  • Mobile banking number (Mobile Banking, Nagad, Rocket, etc.)
  • National ID or passport number (for KYC verification)
  • Address & Country Information
  • Profile Photo (optional)

Automatically Collected Information

  • IP Address & Device Type
  • Browser Type & Operating System
  • Activity logs on the platform (login times, game history)
  • Cookies & Session Data
  • Transaction History & Amount

Note: We do not store your payment card number or full bank account details. All payment processing is handled through encrypted gateways.

Data Type Reason for Collection Mandatory?
Name & Date of Birth Age Verification & Identity Confirmation Yes
Email & Mobile Account Communication & Security Yes
Payment Information Deposit & Withdrawal Processing Yes
National ID Card KYC & Legal Obligations On Withdrawals
IP & Device Information Fraud Prevention & Security Automatic

03Data Usage

7i7 uses collected data solely for specific, legitimate purposes. We will never use your information for unrelated reasons.

Primary Use Cases

  • Account Management: For registration, login, and profile updates.
  • Identity Verification: For KYC processing and age verification.
  • Payment Processing: To securely process deposits and withdrawals.
  • Fraud Prevention: To detect suspicious activity and keep your account secure.
  • Customer Support: To respond to your complaints and queries.
  • Legal Obligations: To meet regulatory authority requirements.
  • Service Improvement: To analyze and improve the user experience.
  • Promotional Communications: To send you offers and updates (you can unsubscribe at any time).

We never share your information with third parties for advertising purposes without your consent.

04Data Retention & Period

7i7 stores your information on secure servers. We do not retain any data longer than necessary.

Retention Period

  • Personal information is retained for as long as your account remains active.
  • Even after account closure, certain data may need to be retained for up to 5 years for legal compliance.
  • Transaction records are retained in accordance with regulatory requirements.
  • Cookies and session data are kept for a limited period — see the Cookies Policy for details.

If you request deletion of your data, we will remove all information beyond what we are legally required to retain.

05Data Sharing Policy

7i7 never sells your personal information. However, there are certain circumstances under which data may be shared:

When Information Is Shared

  • Payment Provider: For deposit and withdrawal processing — only the financial information strictly necessary.
  • Game Provider: Limited information required to ensure gameplay.
  • KYC Partners: Verified third parties for identity verification.
  • Law Enforcement Authorities: Under a court order or legal obligation.
  • Audit & Regulatory Bodies: Where necessary to maintain our license.

All our third-party partners operate under strict privacy agreements and may only use data for specified purposes.

06Cookies Policy

7i7 uses cookies on its website and app. Cookies are small text files stored in your browser that help improve your experience.

Cookie Types

  • Essential Cookies: Required for login sessions and site security — disabling these will prevent the site from functioning properly.
  • Functional Cookies: To remember your preferences (language, theme).
  • Analytics Cookies: For analyzing site traffic and usage — anonymous data only.
  • Performance Cookies: To monitor page load speed and server performance.

You can disable non-essential cookies at any time through your browser settings. Note that doing so may limit certain features.

07Security Measures

7i7 uses industry-standard security technology to protect your information. Our security infrastructure is regularly updated and tested.

Technical Security

  • 256-bit SSL/TLS encryption — applied to all data transfers
  • Two-Factor Authentication (2FA) — for account login
  • Encrypted Database Storage
  • Firewall & DDoS Protection
  • Regular Security Audits & Penetration Testing
  • Automatic Alerts for Suspicious Logins

Please keep in mind — 100% security on the internet cannot be guaranteed. If you notice anything suspicious, contact our support team immediately.

You can play a role in your own security — use a strong password, never share it with anyone, and always log out when using an unfamiliar device.

08Your Rights

As a 7i7 user, you have specific rights over your personal information. We respect those rights and make them easy to exercise.

Right to Access Data

You have the right to know what information we hold about you.

Right to Rectification

You may request correction of any inaccurate or incomplete information.

Right to Erasure

Request the deletion of your data beyond what we are legally required to retain.

Right to Object to Processing

You may object to the use of your data for specific purposes.

Data Portability

You may request a copy of your data to download.

Right to Withdraw Marketing Consent

You can opt out of promotional emails or notifications at any time.

To exercise any of these rights, email our support team. We typically respond within 30 days.

09Privacy of Minors

7i7 is for users aged 18 and above only. We never knowingly collect information from minors.

If it is found that a minor has created an account, that account will be immediately closed and all collected data will be deleted.

If you believe a minor is using our platform, please notify our support team.

10Third-Party Links & Services

The 7i7 platform may be integrated with third-party game providers and payment services. These third parties have their own privacy policies that apply to their respective services.

7i7 is not responsible for the privacy practices of third parties. We therefore recommend reading the privacy policy of any third-party service before using it.

All our third-party partners are carefully vetted. They may only use your information for the specific services they provide.

11Privacy Policy Updates

7i7 may update this Privacy Policy from time to time. For significant changes, you will be notified in advance via your registered email or through a platform notification.

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

Always check the "Last Updated" date at the top of the page — it indicates when the most recent changes were made.

12Contact

If you have any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us. Our data protection team is always ready to help.

Email Support
Typically responds within 24 hours
Live Chat
Live chat on the platform
Available 24/7, average wait 3 minutes

Why 7i7's Privacy Protection Is Different

We Don't Just Write Policies — We Put Them into Practice

End-to-End Encryption

All data between your device and our servers is encrypted with 256-bit SSL. No one can intercept it in transit.

KYC Security

Identity verification data is stored in a separate encrypted system, accessible only to authorized personnel for specific purposes.

Payment Data Security

Payment card or full bank details are not stored on our servers — all transactions are processed through a PCI DSS-compliant gateway.

Transparent Data Practices

We are always transparent about what data we use and why. No hidden agendas — you will always know where your information goes.

You're in Full Control

You can opt out of marketing, download your data, or delete your account at any time from your account settings.

Regular Security Audits

Our systems are regularly audited by independent security experts. Any vulnerabilities found are resolved promptly.

Frequently Asked Questions About Privacy

Answers to Frequently Asked Questions

No, 7i7 never sells your personal data to third parties. Limited information is shared with specific partners only for payment processing, KYC verification, and legal compliance purposes.

When you delete your account, we erase all data beyond our legal obligations. However, transaction records and KYC information must be retained for a set period under regulatory requirements — generally up to 5 years.

Email our support team to request a copy of your data. We usually deliver it within 30 days. Your identity will be verified before the data is sent.

Yes. Every promotional email includes an unsubscribe link at the bottom. You can also manage your notification preferences in your account settings. Please note that essential account-related emails cannot be turned off.

Yes. If a data security incident affects your information, we will notify you within the legally required timeframe. We will clearly communicate the nature of the incident, its impact, and the steps we have taken in response.

Start Gaming Safely at 7i7

Your privacy is protected, your data is secure — sign up with confidence and enjoy the thrill of gaming on 7i7.

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