7i7 Platform Terms and Conditions — Full Guidelines

01General Terms & Conditions

7i7 (hereinafter referred to as the "Platform", "we", or "us") is an online gaming and Sports Betting platform operated for users in Bangladesh. These Terms and Conditions apply to the 7i7 website, app, and all associated services.

By creating an account on 7i7 or using the platform, you automatically agree to these Terms and Conditions. It is therefore important to read them in full before you start using the platform.

7i7 reserves the right to modify these Terms and Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

02Account & Registration

To open an account on 7i7, you must provide accurate and complete information. 7i7 reserves the right to close any account created using false information.

One Person — One Account

Each user may hold only one account. If multiple accounts are found to belong to the same person, all of them will be closed and any remaining balance may be forfeited.

Account Security

It is your responsibility to keep your account password and login credentials confidential. Do not allow anyone else to access your account. If you suspect any unauthorized access, contact our support team immediately.

03Age Verification

7i7 is a responsible gaming platform. Only individuals aged 18 or above may register an account and play. Use of this platform by anyone under 18 is strictly prohibited.

At any stage of registration or during a withdrawal, 7i7 may request a copy of your national ID or passport for age verification. Failure to provide valid documentation will result in a temporary account suspension.

04Deposits & Payments

Deposits on 7i7 can be made via Mobile Banking, Nagad, Rocket, and other approved payment methods. Minimum deposit amounts and maximum limits are listed on the platform's deposit page.

Deposit Terms

• Deposits must be made using your own bank account or mobile banking number only.
• Using third-party payment methods is not permitted.
• Deposits are generally credited to your account instantly. If there is a delay, please notify our support team.
• We are not liable for failed deposits caused by technical issues, but we will assist in resolving them.
• 7i7 reserves the right to verify deposits in cases of suspicious transactions.

05Withdrawal Policy

Your account must be verified before you can withdraw winnings from 7i7. Minimum withdrawal amounts and processing times may vary depending on the payment method.

Key Withdrawal Terms

• Withdrawals can only be made to the same payment method used for the original deposit.
• Wagering requirements must be fulfilled before any winnings from bonuses can be withdrawn.
• Withdrawal requests are typically processed within 24 to 72 hours.
• Large withdrawals may be held until KYC (Know Your Customer) verification is completed.
• 7i7 reserves the right to temporarily place a hold on withdrawals in cases of suspicious activity.

06Bonuses & Promotions

7i7 offers a range of bonuses and promotions — welcome bonuses, deposit bonuses, free spins, cashback, and referral bonuses. Each bonus comes with its own specific terms.

General Bonus Rules

• Each bonus offer comes with specific wagering requirements that must be met.
• Bonus funds cannot be withdrawn directly and may only be used for gameplay.
• Claiming the same bonus more than once is not permitted.
• Bonuses are valid for a limited time only; they will be forfeited once the expiry date has passed.
• 7i7 reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is detected, the account may be closed.

07Gaming Rules

All games on 7i7 are operated by third-party game providers and use certified Random Number Generator (RNG) technology. Game outcomes are entirely fair and random.

Gaming Terms

• Each game's RTP (Return to Player) information is available within the game itself.
• If a game is interrupted due to a technical issue, 7i7 will provide an appropriate resolution.
• Any disputes regarding game outcomes must be raised with support within 72 hours.
• Winnings resulting from a game software glitch or bug may be voided.

In Live Casino games, the dealer's decision is final. Sports Betting wagers will be settled once official results are published.

08Prohibited Activities

The following activities are strictly prohibited on 7i7. Violations may result in account suspension, forfeiture of funds, and legal action:

• Attempting to launder money or process illegal funds.
• Using bots, automation software, or hacking tools.
• Attempting to manipulate game outcomes or engaging in fraudulent activity.
• Abusing the bonus system or claiming bonuses through multiple accounts.
• Harassing or intimidating other users.
• Cyberattacks or DDoS attacks against the platform.
• Creating an account under a false identity or committing identity fraud.

09Responsible Gaming

7i7 believes gaming should be a source of enjoyment — not a cause of addiction or financial stress. That is why we are committed to fostering a responsible gaming culture.

Our Protective Features

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Session Time Limit: Set a daily time limit for yourself before you start playing.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days.

To learn more about responsible gaming, visit our Responsible Gaming View page.

10Privacy & Data Protection

7i7 handles your personal information with the utmost care. We never sell your data to third parties. For full details on how we use your information, please refer to our Privacy Policy Available on the page.

Purpose of Data Collection

• Account verification and security assurance.
• Payment processing and fraud prevention.
• Providing customer support services.
• Compliance with legal and regulatory obligations.
• Improving your platform experience.

11Account Closure Policy

You may request to close your 7i7 account at any time. Our support team will assist you through the process. You will be given the opportunity to withdraw any remaining balance before the account is closed.

Account Closure by 7i7

7i7 reserves the right to close an account under the following circumstances:

• A serious breach of the Terms & Conditions.
• Evidence of fraud or illegal activity.
• Failure to verify age.
• Operating multiple accounts.
• Prolonged inactivity (more than 12 months).

12Terms Amendment Policy

7i7 may update these Terms and Conditions at any time. Users will be notified of significant changes via email or platform notifications.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.